Our Story

From a Cutting Workshop to an 8,400 m² Factory

Primapack was started by Mr. Hendra Susanto, a printing technician who saw many small businesses struggling to get quality packaging in small quantities at fair prices. With one manual cutting machine, he began serving small-scale carton orders from his home garage.

As its corporate clients grew, Primapack moved to an 8,400 m² production facility in the MM2100 Industrial Estate, Cikarang, equipped with automatic cutting-forming machines and a full-color printing line.

Primapack Indonesia production team
Founded in 2009 8,400 m² Facility 120 Permanent Employees ISO 9001 Certified
Primapack Indonesia storage warehouse
Our Values

Consistency in Every Batch

For manufacturing clients, inconsistent packaging means disruption on their production lines. That is why every Primapack production batch goes through dimension and material strength inspection before shipping — not just the initial sample.

01

Size Precision

Dimensional tolerance is measured for every batch, not just samples.

02

On Time

On-time delivery rate of 98.7% throughout 2025.

Our Team

The People Behind Every Production Run

Hendra Susanto, Founder of Primapack Indonesia

Hendra Susanto

Founder & President Director

Head of production at Primapack Indonesia

Rudi Hartono

Head of Production

Head of quality control at Primapack Indonesia

Siti Rahayu

Head of Quality Control

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